Customer Service & Support
Customer Service & Support
E-Commerce, Online & Database Support
Charlotte Pipe offers a variety of services to help our customers work more seamlessly with us, especially when it comes to order, inventory, information management, and e-commerce applications.
Charlotte Pipe Connect
This master database of product information can be used to populate customers’ e-commerce sites, in-house databases, and more. Customers can choose to have CPC linked to their systems and have automatic updates sent to them.
Online HUB
A secure site for customers to retrieve account information at their convenience.
Electronic Data Interchange
EDI allows the transfer of information and documents electronically between Charlotte Pipe and its customers.
Order Confirmations & Scheduled Shipment Information via email
Email notifications of orders received and shipment schedules.
Invoice Options
Customers can receive invoices via the online hub or email.
Automatic Clearing House Payments
The ACH network allows customers to make payments electronically.
CharlottePipe.com & the Storefront
Core site and literature shop for visitors to retrieve information on products and order literature.
APPAREL & ACCESSORIES
Visit the Charlotte Pipe store to get shirts, coolers, hats, and more.
Recent News
Head to the Newsroom to get the latest news, announcements, and coverage from Charlotte Pipe.
About Us
Learn more about how we’ve been proudly manufacturing high-quality pipe and fittings since 1901.